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Getting started
Getting started with ActiveLens

Sign in, bring your first call in, and find your way around.

Recording calls
Record a call

Record in the browser, record with the desktop app, or upload a file you already have.

Working with your calls
Work in the Active Hub

Find, filter and open your calls, and switch between the Calls and Tasks tabs.

Call summaries and templates

Read, edit and regenerate a summary, and control how it is written with a template.

Actions on a call

The follow-up ActiveLens drafts for you — emails, meetings, tasks and updates in your other tools.

Tasks

Assign work, track it on a board or a list, and keep it tied to the call it came from.

Share a call

Give a colleague or an outside guest access to one call, by invitation or by link.

Ask questions about your calls

Ask Anything answers in plain language from your own calls, with links back to the ones it used.

Integrations
Connect an integration

Connect a phone system, a calendar, or the tools you already work in.

Account and security
Plans and billing

See your plan, track usage against its limits, and understand what counts as a seat.

Security and privacy

Sign-in options, two-factor authentication, who can see which calls, and how data is removed.

Troubleshooting
My call did not appear

Work through the usual reasons a recorded or imported call is missing from the Active Hub.

Still stuck? Write to us at

support@activelens.ai